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Contract Medical Concierge Executive

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Contract
SGD 2200.0 - 2800.0 (Monthly)
Entry Level
1 Year Experience
Singapore

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Posted 3 days ago

Job Description

✔️ Assess patient needs and guide them to suitable specialists or clinics
✔️ Coordinate referrals based on medical SOPs and internal guidelines
✔️ Maintain accurate and confidential medical records
✔️ Liaise with hospitals, GPs, specialists, and internal teams
✔️ Provide top-notch service and follow-up support for patients
✔️ Monitor pending cases and ensure timely case closure
✔️ Address patient inquiries and ensure a seamless experience
✔️ Support the team with ad hoc administrative tasks

Job Requirements

✅ Diploma or Degree in any field
✅ Preferably with CGI/Health Insurance Certification
✅ Experience in healthcare or medical referral roles
✅ Strong communication and customer service skills
✅ Proficient in Microsoft Office
✅ Organized, responsible, and a great team player
✅ Able to work independently and handle confidential info
The company is a leading provider of comprehensive healthcare solutions in Asia. They offer a wide range of services including medical insurance, healthcare management, and wellness programs. With a strong focus on customer satisfaction, the company aims to deliver high-quality and innovative healthcare solutions to meet the diverse needs of individuals and organizations in the region.

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